Good to know
Questions? We've got gentle answers.
Everything you might be wondering about how My Nova Baby works. Still unsure about something? We're only a message away.
Getting started
Many families reach out in the second or third trimester, but it's never too early or too late. Book a free consultation and we'll build a plan around your due date and needs.
It's a relaxed conversation — no pressure and no sales pitch. We learn about your family, answer your questions, and suggest options that fit. You decide if and when to move forward.
Not at all. The consultation is completely free and obligation-free. We're happy to simply answer questions and be here when you're ready.
Our caregivers & safety
Every doula we match completes identity and background checks, reference verification, and an experience review focused on newborn care. We only introduce people we'd trust with our own families.
We prioritise caregivers with current CPR and infant first-aid training and relevant newborn-care experience. We'll always share a caregiver's background before you decide.
Yes. We want the fit to feel right, so you'll have the chance to meet and ask questions before anything is confirmed.
Services & scheduling
Yes. We offer daytime, overnight and live-in options, and you can adjust as your family's needs change. Your care plan is flexible, never locked in.
We support families across Canada. Availability varies by region — tell us where you are during your consultation and we'll confirm options near you.
That's completely normal. Your care plan is flexible and we stay in touch, so you can scale support up or down as your family settles in.
Booking & pricing
Plans are tailored to each family based on the type and amount of care you need. We'll walk you through clear, no-obligation pricing during your free consultation.
The easiest way is to complete our short booking form or message us on WhatsApp. We'll take it from there and reply personally.
Still have a question?
We'd love to help. Reach out and a real person will get back to you — warmly and without the runaround.